CUMBIEC

FAQ

  1. What materials are your products made of?
    Our products are crafted from high-quality, durable materials chosen for comfort, style, and longevity. Detailed material information can be found on each product’s description page.
  2. How do I know what size to choose?
    Please refer to the size chart available on each product page. If you need further assistance, feel free to contact our support team for personalized sizing advice.
  3. Are your products suitable for sensitive skin?
    Many of our items are made with skin-friendly fabrics. For specific product details regarding allergies or sensitivities, please check the product description or reach out to us directly.
  4. Can I wash your products in a washing machine?
    Most products are machine washable. We recommend following the care instructions on the product label to maintain quality and color.
  5. Do you offer any warranties or guarantees?
    Yes, we stand by the quality of our products. Please review our warranty policy or contact customer service for details on coverage.
  6. How long will it take to receive my order?
    Shipping times vary based on your location. Typically, orders are processed within 1-3 business days and delivered within 5-7 business days.
  7. Can I return or exchange a product?
    Yes, we offer a 30-day return and exchange policy. Products must be returned in original condition. Please visit our Returns & Exchanges page for full details.
  8. Are your products eco-friendly or sustainably made?
    We are committed to sustainability and strive to source eco-friendly materials whenever possible. Specific product sustainability details are listed on product pages.

If you have any other questions, please don’t hesitate to contact us. We’re happy to help!